Contact Us

If you would like to get in touch to book or discuss any of our tickets, please don't hesitate to contact us.


This is an exceptionally busy and difficult time for the travel industry and for you - our customers. We are endeavouring to do all we can to assist you. However, due to the volume of calls and emails we are receiving our response time may be slower than usual. We ask you to a) read our Coronovirus Amendment and Cancellation Policy and b) be patient. We will help and we will get to your call, emails and questions. Our customer service team are all working hard to help all customers, particularly those due to travel in the coming days.

For the fastest response to your questions, it is recommended that customers call rather than email where possible.

How can we Help?

Like many businesses at the moment, we are operating with a reduced number of staff due to the COVID-19 outbreak. As such, we have reduced our hours of operation to the following:

Our phone lines will be open during the following hours:

Monday – Friday             9am – 7pm                
Saturday                         10am – 4pm 
Sunday                            CLOSED

We would love to hear from you.

We are here to help make your holiday as smooth and enjoyable as possible, so if you have any queries please feel free to contact us by phone, email or letter. All of our staff are passionate about Orlando with first-hand experience and knowledge of the parks.

We are available as per the hours above and will be happy to share our advice and expertise with you.  Or alternatively you can refer to our FAQ page.

If you wish to arrange to collect tickets please call us directly. 

Telephone: 0800 542 1280 (free call), or from a mobile call 020 3195 9260. 


Why Choose Us

  • Lowest Price Promise
  • No Credit Card Charges
  • Real Park Tickets, Not Vouchers or E-Tickets
  • £25pp Deposit Offer
  • Next Day Delivery Options
  • All tickets in stock