Privacy policy
(The information we collect and how we use it)
Orlando Ticket Deals Limited is committed to protecting your privacy during the purchase of
disney tickets. This Privacy Policy sets out what information we collect, how we collect it,
and what we do with it.
Jurisdiction
All agreements will be made in England and are governed by English law and
are subject to the exclusive jurisdiction of the English Courts.
INFORMATION ABOUT YOU
Your Information
This refers to information such as your name, contact details, travel preferences
and special needs/disabilities that you supply us or is supplied to us, including
any information about other persons on your booking relating to the same (“your
information”). Your information is collected when you request information
from us, contact us (and vice versa) or make a booking with us. You are responsible
for ensuring that other members of your party are aware of the content of
our Privacy Policy and consent to your acting on their behalf in all your
dealings with us.
We will update your information whenever we get the opportunity to keep it
current, accurate and complete.
Our Use of Your Information
We may disclose your information to our service providers (which could be
located outside the UK/EEA) for the purpose of providing you with our services.
Only information necessary for this purpose will be disclosed to them. It
may be a mandatory requirement (imposed by governments at the point(s) of
departure and/or destination) to disclose your information for security and
anti-terrorism purposes, or any other purposes which they determine appropriate.
We may also disclose your information to companies who act as “data
processors” on our behalf. These purposes include administration, providing
services (and contacting you where necessary), customer care, improving our
service, business management and operation, re-organisation/structuring of
our business (or our group companies), risk assessment, security and crime
prevention/detection, research and analysis, marketing, monitoring, assessing
customer purchasing preferences, dispute resolution, credit checking and debt
collection. If we search against the files of credit reference agencies, they
will record the search and hence the way in which you conduct your account
with us may be shared with other lenders and credit agencies. Some of your
information may be considered “sensitive personal data” under
the Data Protection Act 1998. (For example, information relating to health,
religion or ethnic origin.) We collect it to cater to your needs, but we do
so on the condition that we have your positive consent - we will do all that
is reasonably practicable draw this to your attention when you first supply
us with your information, or at the next available opportunity. For example,
by asking you to: (1) click the I ACCEPT button at the time you first supply
us your information via our website(s); or (2) tick a check-box or agree to
this at the time you first supply us with your information (or at the earliest
opportunity).
If you do not agree to our use of your information, we cannot do business
with you or accept your booking.
Direct Marketing Material
You may indicate your preference to/not to receive direct marketing material
in the relevant opt-in/out boxes or be asked the same by our staff at the
time you first supplied us your information (or at the earliest opportunity).
Otherwise, we may share your information with our group companies for direct
marketing purposes and for research purposes. For example, may contact you
with travel information, offers of goods and services, forthcoming events
or competitions considered to be of interest to you.
If you change your mind, you should inform us by email. Alternatively, you
could amend your preference on literature which you subsequently return to
us. Once properly notified by you, we will take steps to stop contacting you.
Your Rights
You have the right to ask in writing for a copy of the information we hold
about you (for which we may charge a fee) and to correct any inaccuracies
in your information.
You have the right to ask in writing not to receive direct marketing material
about our products.
USE OF "COOKIES" AND LINKS TO OTHER WEBSITES
If our contact and dealing with you is via our website(s), we may use “cookies”.
A cookie is a small piece of data sent from our web server to your computer
and stored in a text file on your hard drive. Cookies allow us to identify
your computer but not you personally. You can set your web browser to refuse
cookies. We use cookies to measure site usage and related information. If
you are making a purchase, we may also use cookies to keep track of the transaction
from one web page to another.
Our website(s) may contain links to other sites not controlled by us. (1)
These sites may send you cookies and collect data and personal information.
We are not responsible for the actions, content or the privacy policies of
those websites to which our website(s) may link. (2) These sites may not be
members of ABTA and, if not, ABTA protection will not be available. It is
your responsibility to check the status of these sites.
AGGREGATED CUSTOMER INFORMATION
We collect information relating to customer trends and patterns. This information
is often used in its aggregate form. We, including our group companies, may
disclose aggregate statistics about enquiries made, visitors, customers and
sales in order to describe our services to prospective partners, purchasers,
advertisers and other reputable third parties and for other lawful purposes.
No personally identifying information is disclosed.
MONITORING
To ensure that we carry out your instructions accurately, to help improve
our service and in the interest of security, we may monitor and/or record:
(1) your telephone calls; and (2) customer transactions and activities on
our website. All recordings are and shall remain our sole property.
SECURITY STATEMENT
We have taken all reasonable steps to have in place appropriate security
measures to protect your information.
CHANGES TO THIS POLICY
Any changes to this Policy will be either posted on our website, made available
on request or supplied with your next booking with us. We will strive to ensure
our practices comply with the most current
available version of this Policy.
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